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November 2, 2022

How Darktrace Identifies Shadow IT

Find out how Darktrace identifies and manages shadow IT. Gain valuable insights into detecting unauthorized IT activities within your organization.
Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Dan Fein
VP, Product
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02
Nov 2022

Darktrace was recently called into a situation where a department had set up an online questionnaire, which had been included in a newsletter to customers. They’d used a free version of the software and it had not been authorised by IT. 

The questionnaire requested some sensitive data from the respondents, but as there was no third-party contractor agreement in place, there was no agreement on data usage, storage, protection or maintenance. Unfortunately, the software provider had a security vulnerability in their solution, and this resulted in a massive data breach of the questionnaire answers – a situation that could have been avoided, had the organization been using Darktrace PREVENT.

This type of unauthorized usage is a common instance of the growing problem of shadow IT. Unlike formal IT, which is routed through an IT department closely involved in approving, setting up, and maintaining it, shadow IT falls outside of that team’s control. It is made up of systems – including cloud and SaaS applications – which the IT department are either unaware exist, or are unable to remove without disrupting workflows.

Because it lacks proper involvement from IT, shadow IT’s impact on a company’s overall security risk can be ill-defined, not least because it is difficult for many organizations to know how much of it exists within their digital estates. Full visibility over the digital environment, and every asset it contains, is necessary before the problem can begin to be addressed.

The reality is: shadow IT happens

Shadow IT crops up for a number of reasons. This is often employees taking steps to save time: having your IT team acquire and set up new infrastructure and software is important for managing security risks, but they necessarily take time. For some employees, the time taken to go through these formal channels is enough to push them to use shadow IT systems, which are generally quicker and cheaper to set up and begin using. It’s easier than ever, for instance, to spin up cloud IT environments. The pressure of completing projects within strict budgetary limitations may also tempt employees down this cheaper, but more hazardous path.

There is also a problem of business-led IT, whereby business decisions involving the use of new systems are made without consulting IT departments. Organizations should always look to adopt a security-first approach, because when business interests lead the way, IT teams can struggle to keep up, leading to the emergence of new vulnerabilities. In cases where these business decisions are intentionally hidden from the IT team, Shadow IT becomes a serious concern.

Reducing the effects of Shadow IT

In the end, security teams, particularly those charged with securing large organizations, will never entirely prevent employees from occasionally turning to unauthorized systems. They can, however, reduce the impact that these systems have on the organization’s overall risk landscape.

One way to do this is to reexamine the organization’s workflows. Try to identify which formal processes are unnecessarily cumbersome, forcing employees to work around them, and figure out whether they can be improved. When properly managed, formal adoption of the Shadow IT systems employees are already using can be an effective solution.

Improving workflows in this way will begin to help to address the problem, but it will not be the first step an organization takes in the fight against Shadow IT: first it must discover that it has a problem that needs solving, and this cannot be done until its security team uncovers the sheer amount of shadow IT lurking within the organization. The first step, therefore, is to find a way of obtaining total visibility over every system in the digital environment. 

The Power of Prevention

For years Darktrace has illuminated the assets silently lurking within an organization, and now Darktrace / Attack Surface Management is finally giving security teams a clear and complete view over the external attack surface of their digital estates, including all of the shadow IT they didn’t previously know about. It does so by continuously monitoring assets and connections on the attack surface for risks and vulnerabilities. On average, this process reveals 30-50% more externally-facing assets than were previously known to the organization’s IT team and, importantly, analyzes the respective risk posed by each. 

This information is visualized for the security team in a way which makes it simple to determine the ownership of each system and asset, and helps teams to prioritize those vulnerabilities which require the most attention. 

This was crucial recently for an organization that had just been hacked through a shadow IT website created by the marketing department, without the knowledge of the security team. The company immediately brought on Darktrace / Attack Surface Management (ASM) to increase their cyber resilience, and the technology identified 12 urgent vulnerabilities due to shadow IT and misconfigurations which allowed the company to plug those holes before a repeat event occurred.

But having a holistic understanding of the risks of shadow IT requires looking beyond the external attack surface. To this end, Darktrace / Proactive Exposure Management identifies and evaluates all of the attack paths which exist in an organization, and reveals unknown devices which may sit along them. These devices may prove to be components in the middle of critical attack paths leading to precious data or vulnerable assets, but Darktrace minimizes this risk by identifying them and assessing the risk they pose to the environment.

At another organization, Darktrace recently identified a disaster recovery domain controller that was supposed to be an exact replication of the production domain controller. Being a standby for the main domain controller, this device was not regularly monitored by the IT team. However, Darktrace continuously monitors assets within a customer’s environment and identified that, even though they should in theory be the exact same, the back-up domain controller had different potential damage scores due to a Microsoft patch failing to install. No one in the IT team had identified this risk, with Darkrtace identifying the need for patching before to avoid the vulnerability being exploited – and critical data falling into the wrong hands. 

From there, it’s up to security teams how they wish to proceed. Some systems and assets may pose too great a risk and will need to be closed off, while others, particularly those which are already widely used within the organization and can be easily secured by the IT department, may be allowed to stay. What matters, is that the ‘shadow’ of shadow IT – the element of mystery which makes these systems such a hazard to security teams – has been lifted. With full visibility over every system and asset, and a clear understanding of which ones constitute network vulnerabilities, security teams no longer need to live in fear of their own organization’s digital environments.

Inside the SOC
Darktrace cyber analysts are world-class experts in threat intelligence, threat hunting and incident response, and provide 24/7 SOC support to thousands of Darktrace customers around the globe. Inside the SOC is exclusively authored by these experts, providing analysis of cyber incidents and threat trends, based on real-world experience in the field.
Written by
Dan Fein
VP, Product

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June 5, 2025

Unpacking ClickFix: Darktrace’s detection of a prolific social engineering tactic

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What is ClickFix and how does it work?

Amid heightened security awareness, threat actors continue to seek stealthy methods to infiltrate target networks, often finding the human end user to be the most vulnerable and easily exploited entry point.

ClickFix baiting is an exploitation of the end user, making use of social engineering techniques masquerading as error messages or routine verification processes, that can result in malicious code execution.

Since March 2024, the simplicity of this technique has drawn attention from a range of threat actors, from individual cybercriminals to Advanced Persistent Threat (APT) groups such as APT28 and MuddyWater, linked to Russia and Iran respectively, introducing security threats on a broader scale [1]. ClickFix campaigns have been observed affecting organizations in across multiple industries, including healthcare, hospitality, automotive and government [2][3].

Actors carrying out these targeted attacks typically utilize similar techniques, tools and procedures (TTPs) to gain initial access. These include spear phishing attacks, drive-by compromises, or exploiting trust in familiar online platforms, such as GitHub, to deliver malicious payloads [2][3]. Often, a hidden link within an email or malvertisements on compromised legitimate websites redirect the end user to a malicious URL [4]. These take the form of ‘Fix It’ or fake CAPTCHA prompts [4].

From there, users are misled into believing they are completing a human verification step, registering a device, or fixing a non-existent issue such as a webpage display error. As a result, they are guided through a three-step process that ultimately enables the execution of malicious PowerShell commands:

  1. Open a Windows Run dialog box [press Windows Key + R]
  2. Automatically or manually copy and paste a malicious PowerShell command into the terminal [press CTRL+V]
  3. And run the prompt [press ‘Enter’] [2]

Once the malicious PowerShell command is executed, threat actors then establish command and control (C2) communication within the targeted environment before moving laterally through the network with the intent of obtaining and stealing sensitive data [4]. Malicious payloads associated with various malware families, such as XWorm, Lumma, and AsyncRAT, are often deployed [2][3].

Attack timeline of ClickFix cyber attack

Based on investigations conducted by Darktrace’s Threat Research team in early 2025, this blog highlights Darktrace’s capability to detect ClickFix baiting activity following initial access.

Darktrace’s coverage of a ClickFix attack chain

Darktrace identified multiple ClickFix attacks across customer environments in both Europe, the Middle East, and Africa (EMEA) and the United States. The following incident details a specific attack on a customer network that occurred on April 9, 2025.

Although the initial access phase of this specific attack occurred outside Darktrace’s visibility, other affected networks showed compromise beginning with phishing emails or fake CAPTCHA prompts that led users to execute malicious PowerShell commands.

Darktrace’s visibility into the compromise began when the threat actor initiated external communication with their C2 infrastructure, with Darktrace / NETWORK detecting the use of a new PowerShell user agent, indicating an attempt at remote code execution.

Darktrace / NETWORK's detection of a device making an HTTP connection with new PowerShell user agent, indicating PowerShell abuse for C2 communications.
Figure 1: Darktrace / NETWORK's detection of a device making an HTTP connection with new PowerShell user agent, indicating PowerShell abuse for C2 communications.

Download of Malicious Files for Lateral Movement

A few minutes later, the compromised device was observed downloading a numerically named file. Numeric files like this are often intentionally nondescript and associated with malware. In this case, the file name adhered to a specific pattern, matching the regular expression: /174(\d){7}/. Further investigation into the file revealed that it contained additional malicious code designed to further exploit remote services and gather device information.

Darktrace / NETWORK's detection of a numeric file, one minute after the new PowerShell User Agent alert.
Figure 2: Darktrace / NETWORK's detection of a numeric file, one minute after the new PowerShell User Agent alert.

The file contained a script that sent system information to a specified IP address using an HTTP POST request, which also processed the response. This process was verified through packet capture (PCAP) analysis conducted by the Darktrace Threat Research team.

By analyzing the body content of the HTTP GET request, it was observed that the command converts the current time to Unix epoch time format (i.e., 9 April 2025 13:26:40 GMT), resulting in an additional numeric file observed in the URI: /1744205200.

PCAP highlighting the HTTP GET request that sends information to the specific IP, 193.36.38[.]237, which then generates another numeric file titled per the current time.
Figure 3: PCAP highlighting the HTTP GET request that sends information to the specific IP, 193.36.38[.]237, which then generates another numeric file titled per the current time.

Across Darktrace’s investigations into other customers' affected by ClickFix campaigns, both internal information discovery events and further execution of malicious code were observed.

Data Exfiltration

By following the HTTP stream in the same PCAP, the Darktrace Threat Research Team assessed the activity as indicative of data exfiltration involving system and device information to the same command-and-control (C2) endpoint, , 193.36.38[.]237. This endpoint was flagged as malicious by multiple open-source intelligence (OSINT) vendors [5].

PCAP highlighting HTTP POST connection with the numeric file per the URI /1744205200 that indicates data exfiltration to 193.36.38[.]237.
Figure 4: PCAP highlighting HTTP POST connection with the numeric file per the URI /1744205200 that indicates data exfiltration to 193.36.38[.]237.

Further analysis of Darktrace’s Advanced Search logs showed that the attacker’s malicious code scanned for internal system information, which was then sent to a C2 server via an HTTP POST request, indicating data exfiltration

Advanced Search further highlights Darktrace's observation of the HTTP POST request, with the second numeric file representing data exfiltration.
Figure 5: Advanced Search further highlights Darktrace's observation of the HTTP POST request, with the second numeric file representing data exfiltration.

Actions on objectives

Around ten minutes after the initial C2 communications, the compromised device was observed connecting to an additional rare endpoint, 188.34.195[.]44. Further analysis of this endpoint confirmed its association with ClickFix campaigns, with several OSINT vendors linking it to previously reported attacks [6].

In the final HTTP POST request made by the device, Darktrace detected a file at the URI /init1234 in the connection logs to the malicious endpoint 188.34.195[.]44, likely depicting the successful completion of the attack’s objective, automated data egress to a ClickFix C2 server.

Darktrace / NETWORK grouped together the observed indicators of compromise (IoCs) on the compromised device and triggered an Enhanced Monitoring model alert, a high-priority detection model designed to identify activity indicative of the early stages of an attack. These models are monitored and triaged 24/7 by Darktrace’s Security Operations Center (SOC) as part of the Managed Threat Detection service, ensuring customers are promptly notified of malicious activity as soon as it emerges.

Darktrace correlated the separate malicious connections that pertained to a single campaign.
Figure 6: Darktrace correlated the separate malicious connections that pertained to a single campaign.

Darktrace Autonomous Response

In the incident outlined above, Darktrace was not configured in Autonomous Response mode. As a result, while actions to block specific connections were suggested, they had to be manually implemented by the customer’s security team. Due to the speed of the attack, this need for manual intervention allowed the threat to escalate without interruption.

However, in a different example, Autonomous Response was fully enabled, allowing Darktrace to immediately block connections to the malicious endpoint (138.199.156[.]22) just one second after the initial connection in which a numerically named file was downloaded [7].

Darktrace Autonomous Response blocked connections to a suspicious endpoint following the observation of the numeric file download.
Figure 7: Darktrace Autonomous Response blocked connections to a suspicious endpoint following the observation of the numeric file download.

This customer was also subscribed to our Managed Detection and Response service, Darktrace’s SOC extended a ‘Quarantine Device’ action that had already been autonomously applied in order to buy their security team additional time for remediation.

Autonomous Response blocked connections to malicious endpoints, including 138.199.156[.]22, 185.250.151[.]155, and rkuagqnmnypetvf[.]top, and also quarantined the affected device. These actions were later manually reinforced by the Darktrace SOC.
Figure 8: Autonomous Response blocked connections to malicious endpoints, including 138.199.156[.]22, 185.250.151[.]155, and rkuagqnmnypetvf[.]top, and also quarantined the affected device. These actions were later manually reinforced by the Darktrace SOC.

Conclusion

ClickFix baiting is a widely used tactic in which threat actors exploit human error to bypass security defenses. By tricking end point users into performing seemingly harmless, everyday actions, attackers gain initial access to systems where they can access and exfiltrate sensitive data.

Darktrace’s anomaly-based approach to threat detection identifies early indicators of targeted attacks without relying on prior knowledge or IoCs. By continuously learning each device’s unique pattern of life, Darktrace detects subtle deviations that may signal a compromise. In this case, Darktrace's Autonomous Response, when operating in a fully autonomous mode, was able to swiftly contain the threat before it could progress further along the attack lifecycle.

Credit to Keanna Grelicha (Cyber Analyst) and Jennifer Beckett (Cyber Analyst)

Appendices

NETWORK Models

  • Device / New PowerShell User Agent
  • Anomalous Connection / New User Agent to IP Without Hostname
  • Anomalous Connection / Posting HTTP to IP Without Hostname
  • Anomalous Connection / Powershell to Rare External
  • Device / Suspicious Domain
  • Device / New User Agent and New IP
  • Anomalous File / New User Agent Followed By Numeric File Download (Enhanced Monitoring Model)
  • Device / Initial Attack Chain Activity (Enhanced Monitoring Model)

Autonomous Response Models

  • Antigena / Network::Significant Anomaly::Antigena Significant Anomaly from Client Block
  • Antigena / Network::Significant Anomaly::Antigena Enhanced Monitoring from Client Block
  • Antigena / Network::External Threat::Antigena File then New Outbound Block
  • Antigena / Network::External Threat::Antigena Suspicious File Block
  • Antigena / Network::Significant Anomaly::Antigena Alerts Over Time Block
  • Antigena / Network::External Threat::Antigena Suspicious File Block

IoC - Type - Description + Confidence

·       141.193.213[.]11 – IP address – Possible C2 Infrastructure

·       141.193.213[.]10 – IP address – Possible C2 Infrastructure

·       64.94.84[.]217 – IP address – Possible C2 Infrastructure

·       138.199.156[.]22 – IP address – C2 server

·       94.181.229[.]250 – IP address – Possible C2 Infrastructure

·       216.245.184[.]181 – IP address – Possible C2 Infrastructure

·       212.237.217[.]182 – IP address – Possible C2 Infrastructure

·       168.119.96[.]41 – IP address – Possible C2 Infrastructure

·       193.36.38[.]237 – IP address – C2 server

·       188.34.195[.]44 – IP address – C2 server

·       205.196.186[.]70 – IP address – Possible C2 Infrastructure

·       rkuagqnmnypetvf[.]top – Hostname – C2 server

·       shorturl[.]at/UB6E6 – Hostname – Possible C2 Infrastructure

·       tlgrm-redirect[.]icu – Hostname – Possible C2 Infrastructure

·       diagnostics.medgenome[.]com – Hostname – Compromised Website

·       /1741714208 – URI – Possible malicious file

·       /1741718928 – URI – Possible malicious file

·       /1743871488 – URI – Possible malicious file

·       /1741200416 – URI – Possible malicious file

·       /1741356624 – URI – Possible malicious file

·       /ttt – URI – Possible malicious file

·       /1741965536 – URI – Possible malicious file

·       /1.txt – URI – Possible malicious file

·       /1744205184 – URI – Possible malicious file

·       /1744139920 – URI – Possible malicious file

·       /1744134352 – URI – Possible malicious file

·       /1744125600 – URI – Possible malicious file

·       /1[.]php?s=527 – URI – Possible malicious file

·       34ff2f72c191434ce5f20ebc1a7e823794ac69bba9df70721829d66e7196b044 – SHA-256 Hash – Possible malicious file

·       10a5eab3eef36e75bd3139fe3a3c760f54be33e3 – SHA-1 Hash – Possible malicious file

MITRE ATT&CK Mapping

Tactic – Technique – Sub-Technique  

Spearphishing Link - INITIAL ACCESS - T1566.002 - T1566

Drive-by Compromise - INITIAL ACCESS - T1189

PowerShell - EXECUTION - T1059.001 - T1059

Exploitation of Remote Services - LATERAL MOVEMENT - T1210

Web Protocols - COMMAND AND CONTROL - T1071.001 - T1071

Automated Exfiltration - EXFILTRATION - T1020 - T1020.001

References

[1] https://www.logpoint.com/en/blog/emerging-threats/clickfix-another-deceptive-social-engineering-technique/

[2] https://www.proofpoint.com/us/blog/threat-insight/security-brief-clickfix-social-engineering-technique-floods-threat-landscape

[3] https://cyberresilience.com/threatonomics/understanding-the-clickfix-attack/

[4] https://www.group-ib.com/blog/clickfix-the-social-engineering-technique-hackers-use-to-manipulate-victims/

[5] https://www.virustotal.com/gui/ip-address/193.36.38.237/detection

[6] https://www.virustotal.com/gui/ip-address/188.34.195.44/community

[7] https://www.virustotal.com/gui/ip-address/138.199.156.22/detection

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About the author
Keanna Grelicha
Cyber Analyst

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June 4, 2025

Beyond Discovery: Adding Intelligent Vulnerability Validation to Darktrace / Attack Surface Management

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Introducing Exploit Prediction Assessment

Security teams are drowning in vulnerability alerts, but only a fraction of those issues pose a real threat. The new Exploit Prediction Assessment feature in Darktrace / Attack Surface Management helps teams cut through the noise by validating which vulnerabilities on their external attack surface can be actively exploited.

Instead of relying solely on CVSS scores or waiting for patch cycles, Exploit Prediction Assessment uses safe, targeted simulations to test whether exposed systems can be compromised, delivering fast, evidence-based results in under 72 hours.

This capability augments traditional pen testing and complements existing ASM workflows by transforming passive discovery into actionable insight. With EPA, security teams move from reacting to long lists of potential vulnerabilities to making confident, risk-based decisions on what actually matters.

Key highlights of Exploit Prediction Assessment

Simulated attacks to validate real risk

Exploit Prediction Assessment conducts safe, simulated attacks on assets with potential security vulnerabilities that have been identified by Darktrace / Attack Surface Management. This real-time testing validates your systems' susceptibility to compromise by confirming which vulnerabilities are present and exploitable on your attack surface.

Prioritize what matters most

Confirmed security risks can be prioritized for mitigation, ensuring that the most critical threats are promptly addressed. This takes the existing letter ranking system and brings it a step further by drilling down to yet another level. Even in the most overwhelming situations, teams will be able to act on a pragmatic, clear-cut plan.

Fast results, tailored to your environment

Customers set the scope of the Exploit Prediction Assessment within Darktrace / Attack Surface Management and receive the results of the surgical vulnerability testing within 72 hours. Users will see 1 of 2 shields:

1. A green shield with a check mark: Meaning no vulnerabilities were found on scanned CVEs for the asset.

2. A red shield with a red x: Meaning at least one vulnerability was found on scanned CVEs for the asset.

Why it's a game changer

Traditionally, attack surface management tools have focused on identifying exposed assets and vulnerabilities but lacked the context to determine which issues posed the greatest risk. Without context on what’s exploitable, security teams are left triaging long lists of potential risks, operating in isolation from broader business objectives. This misalignment ultimately leads to both weakened risk posture and cross team communication and execution.

This is where Continuous Threat Exposure Management (CTEM) becomes essential. Introduced by Gartner, CTEM is a framework that helps organizations continuously assess, validate, and improve their exposure to real-world threats. The goal isn’t just visibility, it’s to understand how an attacker could move through your environment today, and what to fix first to stop them.

Exploit Prediction Assessment brings this philosophy to life within Darktrace / Attack Surface Management. By safely simulating exploit attempts against identified vulnerabilities, it validates which exposures are truly at risk—transforming ASM from a discovery tool into a risk-based decision engine.

This capability directly supports the validation and prioritization phases of CTEM, helping teams focus on exploitable vulnerabilities rather than theoretical ones.  This shift from visibility to action reduces the risk of critical vulnerabilities in the technology stack being overlooked, turning overwhelming vulnerability data into focused, clear actionable insights.

As attack surfaces continue to grow and change, organizations need more than static scans they need continuous, contextual insight. Exploit Prediction Assessment ensures your ASM efforts evolve with the threat landscape, making CTEM a practical reality, not just a strategy.

Exploit Prediction Assessment in action

With Darktrace / Attack Surface Management organizations can get Exploit Prediction Assessment, and the cyber risk team no longer guesses which vulnerabilities matter most. Instead, they identify several externally exposed areas of their attack surface, then use the feature to surgically test for exploitability across these exposed endpoints. Within 72 hours, they receive a report:  

Positive outcome: Based on information in the html or the headers it seems that a vulnerable software version is running on an externally exposed infrastructure. By running a targeted attack on this infrastructure, we can confirm that it cannot be abused.

Negative outcome: Based on information in the html or the headers it seems that a vulnerable software version is running on an externally exposed infrastructure. By running a targeted attack on this infrastructure, we can confirm that it can be exploited, so we can predict it being exploited.

This second outcome changes everything. The team immediately prioritizes the exploitable asset for patching and takes the necessary adjustments to mitigate exposure until the fix is deployed.

Instead of spreading their resources thin across dozens of alerts, they focus on what poses a real threat, saving time, reducing risk, and demonstrating actionable results to stakeholders.

Conclusion

Exploit Predication Assessment bolsters Darktrace’s commitment to proactive cybersecurity. It supports intelligent prioritization of vulnerabilities, keeping organizations ahead of emerging threats. With this new addition to / Attack Surface Management, teams have another tool to empower a more efficient approach to addressing security gaps in real-time.

Stay tuned for more updates and insights on how Darktrace continues to develop a culture of proactive security across the entire ActiveAI Security Platform.

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About the author
Kelland Goodin
Product Marketing Specialist
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